This policy explains what information we collect when you register for a webinar or place an order on this website, and how we use it.
Information we collect
Order details: your name, mobile number, delivery address, pincode and any note you add at checkout.
Webinar registration details: the answers you give in the registration form, such as your gardening experience and space type.
Usage data: basic analytics and advertising events (for example, page views and checkout events) collected through Meta Pixel.
How we use it
To process, pack and deliver your order, and to contact you about it.
To confirm payments and process refunds where applicable.
To send you webinar joining links, reminders and related updates.
To measure and improve our advertising and website experience.
Payments
Payments are processed by Razorpay. Card numbers, UPI IDs, bank credentials and similar payment data are entered directly on the gateway and are never stored on our servers. We only store the payment reference IDs returned by the gateway.
Sharing your information
We share your details only with parties needed to fulfil your order: courier partners, our payment gateway, and our hosting/database provider. We do not sell your personal information.
Data retention and security
Order records are retained for as long as required for accounting, warranty and legal purposes. Data is stored on access-controlled infrastructure and transmitted over encrypted connections (HTTPS).
Cookies and tracking
This site uses cookies and the Meta Pixel to measure ad performance and improve the experience. You can block cookies in your browser settings; some features may then not work as expected.
Your choices
To access, correct or delete the personal information we hold about you, write to support@sowandgrowwithmukta.in from your registered contact, or message +91 82378 95674.